Terms and Conditions

Check-in 3:00 pm
In case of early the check- in extra $20USD charge will apply.

*Photo ID and Credit Card is required at check-in time

Check-out time 12:00 Noon

In case of late check-out extra $20USD charge will apply.

  • We do not guarantee room location only room type.
  • 72hour cancellation policy.
  • Only registered guests are allowed to use the Hotel facilities.
  • List of guests maximum permitted per room and the recommended number of guests to sleep comfortably:
    • 1 Bedroom up to 4 adult guests, and 2 12-year-old children.
  • Please secure your vehicle when parking. Although we have a controlled entrance and 24-hour security, Real del Mar Hotel & Golf Resort is not responsible for any losses in the parking lot, including theft of the vehicle.
  • Parking Permissions:
    • 1-2 bedroom condos are allowed to have one parking space per condo
  • In case you are booking with us for more than one night, we only will charge you for the first night in order to guarantee your reserve, the difference will have to be paid in front desk when you check in.
  • Only registered guest are permitted inside the rooms.
  • Visitors should be prepared to show identification at the control to enter / exit the parking lot of the complex and when they use the pool & jacuzzi.
  • The maximum number of guests (including children) that are allowed in the unit depends on the capacity of the specified unit.
  • You can park a car to drive to the upper level of the complex.
  • The timetable and the rules of the pool & jacuzzi are written at the pool.
  • Children must be supervised by an adult while in the pool.
  • No person under 16 years is allowed in the jacuzzi.
  • No nudity of any kind.
  • No bottles or glass in the pool & common areas.
  • Barbecueing is not allowed on the balconies
  • Excessive noise & offfensive behavior are prohibited.
  • Noisy activities (music or radio loud, rowdy groups of returnees) are not permitted after 10:00.
  • No fireworks in the Hotel facilities.
  • Fast Pass for border crossing is provided upon request; one past pass per unit.